Veterans' claims often get bogged down in the VA's 57 regional offices



Post-traumatic Stress and a new generation of veterans

Support Groups

PTSD
Depression
Anxiety
Chronic Pain
Drug
Grief
Morphine
Stress

What is post traumatic stress disorder (PTSD)

Describing post traumatic stress in combat veterans

Describing post traumatic stress in combat veterans

Remember those who are supporting our freedom yesterday, today and in the future

Spousal Post-traumatic stress and effects on families and friends

What are the symptoms of post-traumatic stress

What are the diagnosis of post-traumatic stress

Treatment Methods for Post Traumatic Stress Disorder

Misdiagnosis of PTSD as another preexisting disorder is becoming used by DoD doctors to discharge military personal with no outside benefits

The USA is experiencing an upword cases of Suicide

Remember those who are supporting our freedom yesterday, today and in the future
Females in Combat

Shortchanging Vets

Remember those who are supporting our freedom yesterday, today and in the future

How Personal health is affected by post traumatic stress disorder

National Service Organizations that help veterans with ptsd

Personal experiences with the Department of Veterans Affairs

Remember those who are supporting our freedom yesterday, today and in the future

Remember those who are supporting our freedom yesterday, today and in the future

Post Traumatic Stress Disorder Information Bookstore

With PTSD a little humor must shine!

Post Traumatic Stress Disorder (PTSD) links Page



 

 

 



Suffering from Trauma?
PTSD Treatment Works!
Most Insurance Accepted.
Call Today 888-335-8699




Discharged and dishonored: Shortchanging America's veterans

CHRIS ADAMS and ALISON YOUNG
Knight Ridder

Jan 14, 2006



Online Therapy Treatment




TECHNOLOGY FALLS BEHIND

Even when a service officer does a good job, veterans' claims often get bogged down in the VA's 57 regional offices, where veterans' claims are processed.

In an electronic age, these regional offices are a throwback to an ink-and-paper world. In Waco, Texas, the records room is almost the length of a football field, with row after row of file cabinets - 2,700 in all - containing records that date back six decades.

Workers wheel massive brown folders with rubber bands around them around on carts, shifting them from one table to the next as they move through the approval process. In the constant shuffle of paper, things get lost and mistakes get made.

Nationwide, errors are made in 13 percent of claims, more than three times the agency's hoped-for rate of 4 percent, according to a VA quality-control database that reviews a sample of the decisions. That translates to 103,000 errors a year; in many cases they can result in either an overpayment or an underpayment of benefits.

"I don't think anybody is proud of the fact that we have" a 13 percent error rate, said Michael Walcoff, who oversees the agency's regional offices. Errors often trigger appeals, sending thousands of veterans into an ongoing cycle of mistakes, appeals, rehearings, mistakes, appeals, rehearings. In some regional offices, the error rate last year was far worse - as high as 23 percent in Wilmington, Del. (The low was 3 percent, in Des Moines, Iowa.) And such varied performances affect nearly every aspect of a veteran's experience:

The percentage of all types of claims that are approved ranges from 89 percent in St. Paul to less than 70 percent in Jackson, Miss., and Cheyenne, Wyo., according to an annual VA survey of veterans.

Perhaps not surprisingly, "satisfaction" among veterans is highest in St. Paul, at 73 percent, compared with 50 percent in Atlanta.

Part One : Part Two : Part three : Park Four : Part Five :
Part Six : Part Seven : Part Eight : Part Nine : Part 10


Site by PTSD Support Services, Woodland Park CO: |

webmaster